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 Home > Case Studies > Finance |
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The existing financial inquiry services can be significantly improved by utilizing speech technology as the user can select menus using his/her voice in lieu of the currently used touch tone method. In addition, the requested information can be updated as much as it is required using text-to-speech technology throughout 24 hours of the service all year around. Eventually, the speech technology can reduce the cost of having to record the information over and over which seem to be cost ineffective.
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Stock Information |
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Stock quotes and other related information can be easily obtained at one's voice tip. For instance, one does not need to punch in his/her desired company's stock code number, but only needs to speak "Voiceware" to obtain the necessary information.
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Stock trading companies that are currently using Voiceware's speech technology |
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Tele-Banking |
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Tele-banking system with Voiceware's speech engines can provide convenient features such as account balance, transfer and other necessary functions using both text-to-speech and speech recognition technology.
In addition, internet banking solution provider, WebCash Co., Ltd. is providing SMS services to customers whenever their accounts are updated. The details of the SMS information is also provided to them through text-to-speech technology.
National Agricultural Cooperative Federation has recently selected Voiceware's TTS and ASR engines over the others through an impartial BMT (Bench Marking Test). This particular project reflected Voiceware's technical superiority.
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Tele-banking services that are currently using Voiceware engines |
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Insurance |
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Voiceware's speech engines are also being used in the insurance industry. In particular, one of the major insurance companies in Korea has recently introduced its own voice portal service for telematics environment. Drivers can fully benefit from the contents provided through the voice portal system from traffic information to weather forecast using VAD(Voice Activated Dialing).
In addition, the adapted voice browsing function allows the planners to freely and efficiently conduct their
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Insurance Companies that are currently using Voiceware solutions |
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